PT Sarana Maritim Sejahtera offers comprehensive Shipping Agency services designed to ensure all vessel activities at port proceed smoothly and efficiently. As your Local Agent, we take full responsibility for coordinating all aspects related to arrival, cargo operations, and vessel departure. Our detailed services include:

Vessel Arrival Planning
Before vessel arrival, we receive information regarding the upcoming vessel schedule, including vessel details, crew lists, and other relevant documentation. We ensure this information is forwarded to all relevant port authorities, including harbor master, immigration, customs, and quarantine officials. We also arrange anchorage reservations to ensure your vessel can dock safely and on schedule.

Port Authority Coordination
We are responsible for coordinating with various port institutions, such as the Port Authority, customs, quarantine officials, and fire departments, ensuring vessels can enter and conduct operations without delays. We also ensure that loading and unloading activities proceed according to plan and without setbacks.

Vessel and Cargo Documentation Management
Upon vessel arrival, we manage all vessel documentation from the captain and submit it to relevant authorities. Additionally, we verify the completeness of essential documents such as Bills of Lading, Cargo Manifests, and other vessel and cargo-related paperwork. We monitor loading and unloading activities daily to minimize potential issues and ensure smooth operations.

Vessel and Crew Supply Management
We manage all vessel and crew requirements, from food and beverage provision to transportation and accommodation during the vessel’s stay at port. Additionally, we arrange fuel and fresh water replenishment to ensure the vessel is prepared to continue its voyage.

Vessel Maintenance and Repairs
In the event of damage or maintenance requirements, we coordinate with qualified professionals to ensure the vessel remains in optimal condition and ready to set sail again.

Document and Bill of Lading Issuance
As part of our services, we issue important documents such as Bills of Lading and Mate’s Receipts on behalf of vessel owners or charterers. These documents serve as legal proof of shipment and control over cargo while at port.

Vessel Departure Processing

After loading/unloading is complete, we ensure all documentation required for vessel departure, including sailing orders, is prepared in a timely manner. We send departure reports covering vessel condition, cargo loaded or unloaded, and estimated time of arrival at the destination port.

Cargo Documentation Services
We also provide cargo document management essential for smooth loading/unloading and goods distribution. We handle documents such as Shipping Instructions, Loading Lists, Bills of Lading, Cargo Manifests, and other paperwork required to ensure seamless shipping processes.

Claims and Invoice Settlement
We ensure all claims or invoices directed to vessel owners or service charterers are settled promptly. We also ensure all payments related to transportation services and port services are processed efficiently and accurately.

Regular Reporting and Accounting
We compile routine reports covering information about the number of vessels under our agency, operational costs, and payment status. These reports provide a clear picture of vessel operational activities and help you better plan your next steps.

With our Shipping Agency services, you need not worry about administrative and operational processes at port. We are here to ensure all activities proceed efficiently and without obstacles, from vessel arrival to departure. Trust all your vessel management needs to us, and we will work diligently to ensure the success of each of your shipments.