PT Sarana Maritim Sejahtera is a shipping company that specializes in vessel agency services, acting as a general agent connecting ship owners with local agents to ensure smooth and efficient vessel operations at ports. Our comprehensive services include:

Inquiry Management
As your trusted partner, we handle all information requests from ship owners regarding port cost estimates, current port conditions, and vessel waiting time projections. We provide detailed port operational cost breakdowns (EPDA), up-to-date port status reports, vessel line-up information, and estimated arrival times.

Official Appointment
Upon approval from the ship owner, we receive formal appointment to coordinate all aspects of vessel operations. This includes securing necessary permits and coordinating with local agents to ensure seamless administrative and technical processes at the port.

Continuous Monitoring
We take full responsibility for monitoring port conditions and vessel arrival schedule developments, providing regular updates on any schedule changes. Our constant communication between our team and local agents ensures all preparations can be adjusted to evolving situations in the field.

License & Certification Management
As an integral part of our service, we verify the completeness of all vessel documents and certificates required before arrival at port. This includes safety certificates, cargo documentation, crew documentation, and other essential paperwork.

Control and Ongoing Communication
We continuously monitor and provide the latest updates regarding estimated time of arrival (ETA), including any schedule changes due to weather conditions or technical issues, which is critical for maintaining smooth port operations. We regularly update vessel status from arrival through completion of loading/unloading to ensure transparency and prevent delays. Additionally, we verify all documentation required for cargo handling, such as Bills of Lading (BL) or Letters of Indemnity (LOI), as successful operations depend on complete documentation that complies with port regulations.

Comprehensive Coordination
We conduct intensive coordination with all relevant parties, including shippers, buyers, brokers, and port authorities, ensuring each phase of the voyage proceeds without obstacles. Our coordination capabilities with various stakeholders are essential to successful vessel operations at port.

Vessel Husbandry and Reporting
We manage additional vessel needs such as fresh water supplies, bunkering, and provisions. We also generate regular reports covering data on agency vessels, financing status, and financial matters related to vessel operations, providing a clear overview of ongoing shipping activities.

With our diverse service offerings, our General Agency ensures smooth vessel operations at port, prioritizing efficiency and professionalism every step of the way. We are committed to supporting your business success with reliable, transparent, and timely service. Entrust your shipping needs to us, and we will ensure your vessel’s journey proceeds smoothly and without impediment.